When do we collect information?
When you submit your details via our online forms on the J.R Evans Garden Maintenace website
During a phone call enquiry
Once you contact us via email
If you contact us using our live chat application
What we collect
We may collect the following information:
Contact information including your name email address and phone numbers
Demographic information such as postcode, preferences and interests
Other information relevant to your or our enquiry
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
We may use the information to get in touch and reply to your enquiry
We may use the information to improve our products and services
If you have subscribed to our newsletter we will provide you with information on new services or other information which we think you may find interesting using the email address which you have provided
We may use your information to provide you with quotations and invoices.
We may also use your information to contact you about completed or ongoing projects which we have or are conducting for you.
We store all of your data securely. Electronic data is stored in secure servers, and manually recorded data is stored in locked and secure files.
Information Collection and Use
J.R Evans Garden Maintenance collects information from our users at several different points on our website. We never sell or share your data with anyone
Cookies and how we use them
Automatically Collected Information from cookies:
We collect information about your use of our website; this includes your search activity, the pages you view, the date and time of your visit, We also collect information that your device provides to us in connection with your use of our website. This includes your browser type, type of device, browser language, IP address and your location
We use session cookies to remember you as you navigate around our website. These we deem strictly necessary to the working of the website. If these are disabled then the website may not function correctly.
We use Google Analytics to understand how the site is being used in order to improve the user experience. User data is aggregated and completely anonymous. Read Google’s position on privacy as regards its Google Analytics via https://privacy.google.com/businesses/compliance
How to manage and delete cookies
You can manage cookie usage through your browser settings. The help function in your preferred browser should provide you with the correct information. Some browsers provide helpful cookie guides:
Internet Explorer: http://support.microsoft.com/kb/278835
Safari 5 for Mac: http://docs.info.apple.com/article.html?path=Safari/5.0/en/9277.html
Alternatively, http://www.allaboutcookies.orgprovides advice on how to do this, and further information on cookies and how to manage them.
When you place an order via our online shop, we request personal information on the order form used in the shopping cart. We will require your contact information including a telephone number and email address. This information will be used for delivery purposes. We may also use this information if we are required to contact you with regards to your order or delivery.
Notice of change